FAQ

Accounts and workspace

Do candidates need an account? No. Candidates receive a private link by email and open it directly. No sign up is required.

Who becomes the admin? The first person to sign up from a company's email domain becomes that workspace's admin. Everyone else joins as a recruiter.

Can I invite my team? Yes. Admins can invite teammates from the Workspace page. See Workspace and team.

Assessments

How many problems can I add? Up to five per assessment.

How many candidates? Up to 500 per assessment.

Can I edit an assessment after launching it? No. Once it is paid and ACTIVE it is locked. Cancel it and create a new one if you need changes. See Manage and lifecycle.

What are smart variations? AI generated, equivalent but different versions of a problem. Each is created manually per problem and shared across your company, not generated uniquely per candidate. See Problems.

Candidates

How do candidates get the link? They are emailed a unique private link when you send invitations. See Invite candidates.

What if a candidate loses their link? Send them a reminder from the candidate list. See Track progress.

What happens when time runs out? The test auto submits with the candidate's latest code.

Payments

How am I charged? Per candidate, at launch. You can pay from a wallet or a payment gateway. See Payments.

Which gateway is used? It is chosen automatically by region and currency (Razorpay and Stripe in India, Stripe elsewhere, with PayPal supported).

Results

When are results ready? Shortly after the candidate submits and analysis completes. You get an in app notification.

What is in the integrity report? Integrity signals (paste, focus, AI assist) and quality scores (correctness, efficiency, style), plus a hire recommendation. See Integrity report.

Can I watch what happened? Yes. Video and code replay lets you scrub the timeline with video, code, and events synced. See Video and code replay.

Does the AI make the hiring decision? No. The AI assists. You record the final screening verdict. See Screening candidates.

Troubleshooting

My assessment is stuck on Awaiting payment. Payment confirmation can occasionally lag. Wait a moment. If it persists, contact support with the assessment name and company. The Draft badge turns into Active once the payment is confirmed.

A candidate says the link does not work. Confirm the assessment is Active and resend a reminder. The link is tied to that candidate, so it must be used by the intended recipient.